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Hoteliers will have different needs of hotel management companies depending on the size, location and facilities offered by the property.

Typical responsibilities outsourced to a hotel management company include:

Recruiting new staff, handling payroll, HR systems and processes.

Developing and managing budgets, financial analysis and reporting.

Managing revenue maximizing activities such as adjusting room rates and running special offers and promotions.

Ongoing property maintenance to keep the hotel in good order and up to safety standards.

Developing and managing budgets, financial analysis and reporting.

Implementing marketing strategies and managing marketing and social media campaigns and presence, including responding to online customer reviews and complaints.

Project managing any onsite renovations or building work which is needed to expand the property.

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